Rules of Responsible Gaming at Rocketplay Casino Website
The rules of responsible gambling are indisputable when playing for real money. You must remember that casino games are only a means of leisure and entertainment, but in no case a way to make money.
Our online platform is dedicated to combating gambling addiction, which means that you can take advantage of useful features to restrict game time, set limits, and so on. We are ready to provide the necessary assistance to all of our clients who are struggling with addiction.
Setting Limits for Responsible Gaming on Rocketplay Australia
To combat your gambling addiction, you can use our versatile and useful feature of setting personal limits. In this case, you decide for how long you want to exclude yourself from playing. This option can be enabled at any time via your personal cabinet.
It is also worth noting that if you want to extend the period of validity of the limit you set, you will need to confirm this action by email. If you don’t manage to activate this feature yourself or have any questions, please contact our support team via live chat or email address.
Proposed Rocketplay Casino limits:
| Limits | Available Timeline | Terms |
|---|---|---|
| Deposit limit | Day, week, and month | You can set the maximum limit of your deposit that you can make in a certain period. |
| Limit for Bets | Day, week, and month | Restriction on the number of possible bets for a set period. |
| Loss Limit | Day, week, and month | Set a limit on the number of possible losses that will not affect your financial situation. |
| Cooling-off limit | 1 week, 1 month, 3 months, or 6 months | The ban on deposits and participation in promotions. At the same time, you can withdraw funds if you have them. Once the limit is enabled, the restriction is applied immediately. |
| Self-Exclusion Function | Your personal choice | Complete restriction on all actions: deposits, bets, and so on. Inability to take part in promotions and lack of advertising messages. |
Self-Exclusion by Customer Request Rocketplay Casino AU
We also offer you the option of self-exclusion for gambling addiction upon personal request. If you submit such a demand, our team will take all necessary measures to disable your access to your gaming profile, account, games and sports betting section.
To send a request, you need to:
- Log in with your username and password;
- Go to the support section;
- Open the live chat or write to us in the feedback window.
You can also contact us at [email protected]. It’s worth noting that the funds remaining on your balance can be paid out after the self-exclusion period when you enable this feature for a certain time.
Help to Fight Gambling Addiction
Sometimes even the functions of self-exclusion and various restrictions do not help to deal with the addiction. So that you can get rid of this ailment and overcome cravings for gambling. We provide you an external effective help:
- Gamblers Anonymous;
- Gambling Therapy;
- Gamcare.
You can turn to any of the above organizations for detailed counseling, support, and any questions at all times.
Responsible Gaming in Relation to Underage Customers
On the Rocketplay website, there are strict rules aimed at protecting underage players from addiction to games:
- All gambling products are available to persons 18 years and older;
- The casino has every right to request additional documents for customer identification;
- We may close your account without explanation if we are suspicious;
- The Casino reserves the right to conduct identity checks at specified intervals.
Moreover, we strongly recommend the use of specific software programs for parents of minors to prevent free access to casino sites.